Returns & Refund Policy
Christian Lite Shop Return & Refund Policy
Last Updated On 18 October 2024
At Christian Lite Shop, all of our faith-based clothing is custom-made and printed to order just for you. As a result, all sales are final, and we do not accept returns or offer refunds except in the case of damaged or misprinted items.
But to ensure you’re not left empty-handed, we are happy to offer you a 20% discount on your next order as a gesture of goodwill.
When We Accept Returns/Refunds:
We will gladly replace your item or offer a refund if your product arrives in one of the following conditions:
- The product is damaged.
- The product is defective.
- The product has a misprint (e.g., wrong design or text).
Customers must contact us within 30 days of receiving their order to request a replacement or refund for any damaged, defective, or misprinted items.
You must provide:
- A clear photo of the damaged, defective, or misprinted item.
- Your order number.
We will review your request, and if approved, we will send a replacement item at no additional cost.
How to Contact Us:
To start a return or refund process, please email us at:
christianliteofficial@gmail.com
Make sure to include your order number and photos of the issue so we can resolve it as quickly as possible.
Exceptions to Our Policy:
We do not accept returns or issue refunds for the following:
- Change of mind.
- Incorrect size ordered. (Please refer to our sizing guide before placing your order.)
- Personal preference regarding design, color, or fit.
Important:
At Christian Lite, it is not necessary to return your item to us. However, if you choose to do so, you may send it back to our manufacturers at your own expense. Please note that we do not cover return shipping costs.
What can you do with your item if you no longer wish to keep it?
- Consider reselling it.
- Gift it to a friend or family member.
- Return it to our
manufacturers at your own cost.
Note:
Each item is made uniquely for you when you place your order, so we encourage you to double-check your order details, including sizing and design selections, before finalizing your purchase.
If you have any further questions about our return policy, please feel free to contact us through our email